Mbaq

For people and onboarding teams

Make every new employee feel expected before day one.

Welcome new employees into a Journey that introduces the people, purpose and first questions that matter before they arrive. Continue through their first weeks and months with focused Moments that build clarity, connection and confidence to contribute.

Build belonging before arrival. Create clarity from day one. Support confident contribution over time.

Participant App showing the introduction to a Moment
Moments intro
Participant App showing a reflective Moment question
The Moment question
Participant App home showing the next Moment in a Journey
Home
Participant App Journey Library with completed and upcoming Moments
Journey Library

Swipe: the Moment intro, a Moment question, Home and the Journey Library.

The Journey

A strong first day begins with feeling expected — not with a checklist.

Each Moment is one focused experience — an insight or reflection delivered through video, audio, image or text — chosen to help Participants take the next meaningful step.

Preboarding

Prepare

Introduce the people, purpose and context behind the new role. Reduce uncertainty, invite the employee’s first questions and help them arrive knowing where they belong and what awaits them.

Onboarding

Engage

Guide new employees through the relationships, priorities and working rhythms that shape their first weeks. Use focused Moments to support their first decisions, conversations and meaningful contributions.

Continued growth

Evolve

Help employees recognise their progress, ask for feedback, strengthen important relationships and take increasing ownership of their continued development.

Why Mbaq

Why Mbaq is designed this way.

People today don't lack content. They lack the space to notice what matters and decide what to do next. Mbaq is built around focused Moments, a coherent Journey and clear next steps—so every interaction has a purpose before, during and after what matters.

01

One clear Moment at a time.

Each Moment centres one purposeful experience, giving Participants space to understand what matters and consider the next step.

02

A Journey with a clear throughline.

Prepare, Engage and Evolve give every Moment a place in a coherent sequence—creating readiness, supporting the defining experience and helping what matters continue afterwards.

03

Designed to finish, not to keep you scrolling.

No infinite feed. No competing posts. No recommendation algorithm choosing what comes next. Participants enter for the next relevant Moment—and can leave when it is complete.

04

From interest and intention to action.

Mbaq connects interest to a clear next step, then uses relevant Moments to support follow-through, continued progress and meaningful return.

Built around research-supported principles of focus, narrative coherence and action planning.

Explore the evidence

The research behind the principles

Research supports several of the design principles behind Mbaq. It does not yet prove that Mbaq itself improves learning, behaviour, conversion or retention. Those are outcomes to be tested through real Participant and Customer use.

Flexible by design

A focused app experience — on its own or inside yours.

Your own branded app experience

Give Participants a dedicated app experience that carries your identity and focuses entirely on the Journey. Mbaq provides the experience and structure, so you can get started without designing or building a new app from scratch.

Alongside your existing app

Use Mbaq as the focused Journey layer within your existing digital experience, so Participants can move through meaningful Moments without adopting another broad platform.

The delivery approach is shaped with each Customer and depends on the existing app, identity setup and technical requirements.

Mbaq Studio

Start with what a new employee should feel, understand and be ready to do. Shape the whole onboarding Journey.

Turn welcome messages, introductions, questions, first tasks, reflections and check-ins into focused Moments before day one and throughout the first months. Add text, image, audio or video, with AI assistance when useful. You decide what every new employee needs and approve everything they receive.

01

Begin with rough thinking

Write or speak the intention exactly as loosely as it exists.

Mbaq Studio with rough Prepare thinking for a leadership retreat
02

Shape editable Potential Moments

Studio proposes a structure across Prepare, Engage and Evolve. Every Moment stays editable.

Mbaq Studio showing editable Potential Moments
03

Add or create the content

Shape the intent, then produce text, image, audio or video inside the Moment workspace.

Mbaq Studio Moment workspace for creating content
04

Preview the Participant experience

As a Conductor, you can preview every Moment as you create it and verify exactly how it will appear to Participants. Review the Moment in both the Studio workspace and the Participant App experience before it is published.

Mbaq Studio Participant-format preview of a Moment

Create an onboarding Journey that turns a new start into belonging, clarity and confident contribution.

Start using Studio